Project Management is the discipline of planning, organizing and managing resources to bring about the successful completion of specific project goals and objectives. Many Project Managers are working with colleagues and clients from cultures different from the PM—and who share information through their own cultural frameworks.
Project Management Tools and Techniques such as brainstorming, interviews, focus groups, observation, workshops and surveys all depend on common reference points in the communication process. Research in intercultural relations clearly indicates that those common reference points may be missing when communicating with persons shaped by cultures other than one’s own.
Intercultural Skills for Project Management
(5 contact hours)
Intercultural Skills for Project Management is designed to develop skills for work in intercultural settings that enhance individual readiness to undertake international project challenges.
In this course participants gain insight into the role that cultural differences play in Project Management knowledge areas and processes. You will be introduced to skills for engaging with those differences. Addressing the Leadership component of the PMI Talent Triangle®, we explore how cultural differences impact conflict management, problem solving and interpersonal skills.
Upon completion of this course, participants will be able to:
articulate how intercultural skills can impact projects
identify basic stumbling blocks in intercultural communication
distinguish communication differences between two particular cultures
reflect upon their own stage of intercultural development
analyze how cultural differences are impacting project outcomes
Available in 2 Formats: * Online/Blending Learning Course
* In-person Classroom Workshop