Professional Development​ 

 

 

Many business professionals are working with colleagues and clients from cultures different from their own -- and who share information through their own cultural frameworks. Understanding how to make the most of an information exchange, when intercultural communications skills are required, can make a significant difference in ensuring that 'actual' needs and project context are understood.

Intercultural Skills:
Foundations

Designed for business professionals who function in culturally diverse work environments, this seminar introduces the role that cultural differences play in the communication process. Participants acquire several tools to help make sense of the information exchange in a project lifecycle.

 

Participants will:

  • Understand how cultural differences impact the communication process

  • Acquire awareness of their own cultural intelligence

  • Learn 6 stumbling blocks in intercultural communication

  • acquire 2 tools for helping decipher intercultural exchanges

  • have opportunity to apply new knowledge to a case study

Enhancing Synergies for Multicultural Workteams

Designed for business professionals who function in culturally diverse work environments, this workshop develops skills for leading and participating in multicultural, global workteams. Participants address the challenges to team cohesion, as well as the opportunities to generate more alternatives and better solutions.

 

Through interactive learning exercises, assessments and mini-lectures, participants will:

  • Gain insights into the influence of culture on the way teamwork is conducted across cultures and within a multicultural environment

  • Develop intercultural communication strategies for building synergy, relationships, cooperation, and cohesion within and between teams

  • Practice team-building skills to deal with miscommunication, stereotyping and prejudice

  • Develop strategies for effective team communication both in person and virtually

Intercultural Development Inventory (IDI)

The Intercultural Development Inventory (IDI) is a crucial tool in the process of developing intercultural competence. The IDI gives a benchmark for understanding where an individual and/or team needs to develop, and how to plan training and coaching processes.

 

The IDI was formulated by Dr Mitchell Hammer in cooperation with Dr Milton Bennett (1999, 2001, 2009). The IDI is a 50-item theory-based instrument which measures five of six stages of Bennett’s Developmental Model of Intercultural Sensitivity (DMIS). The instrument is easy to complete, and generates a graphic profile of an individual’s or group’s primary developmental orientation and a textual interpretation of that orientation and associated transition issues. 

 

 

Intercultural Skills:
Advanced Applications

Designed for business professionals who function in culturally diverse work environments, this workshop develops intercultural competence for business applications.  

 

Through interactive learning exercises, assessments and mini-lectures, participants will:

  • Define the critical importance of intercultural competence for business applications

  • Explore the ways in which cultural diversity impacts interpersonal relationships and business objectives

  • Develop intercultural self-awareness and self-management competencies

  • Acquire culture and communications tools for understanding and analyzing intercultural differences and conflicts

  • Practice applying intercultural communications tools via case studies and simulations

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